Support

ChessBlind Support

We're here to help.

▲Contact us

Have a question or found a bug? Email us at contato@kapoias.com.br.

We usually respond within 2 business days.

Common issues

Frequently asked questions

▶ My progress disappeared+

Progress is stored locally on your device. Uninstalling the app will erase it. Backup/sync is not available yet.

▶ The app is crashing+

Try restarting the app. If the issue persists, email us at contato@kapoias.com.br with your device model and iOS version.

▶ How do I reset my progress?+

Go to Settings inside the app and tap "Reset Progress." This action is permanent.

▶ A puzzle seems incorrect+

Please email us with the puzzle ID (visible on the result screen) and we'll investigate.

▶ How do hints work?+

You get up to 3 hints per puzzle, each one revealing a little more. Using hints doesn't block you from completing the puzzle.

▲ Read our Privacy Policy — ChessBlind collects no personal data and requires no account.